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Katerina Bezrukova

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Curriculum Vitae

 Statistics 40
 Diversity 156
 I-O Psychology 157
 Advanced I-O Psyc 161

Research Projects
 Group Faultlines



Katerina Bezrukova, Psychology Department
Santa Clara University


PDW Ramping up our Game! How We Can Do a Better Job Teaching Diversity

Agenda. file

Backward Course Design (Dr. Kravitz). file

Sample syllabus (Dr. Kravitz). file

Putting Diversity into Context (Dr. Stewart). file

A teaching approach using legal decisions related to diversity (Dr. Spell). file

Diversity-Related Biases (Dr. Bilimoria). file

Intergenerational Workforce, Ethnic/Racial Minority Workers and Immigrants (Dr. Ng). file

Use of Guest Speakers in Diversity Classes (Dr. Kravitz). file

Evidence-Based Diversity Education: Using Diversity Research in Classes (Dr. Bezrukova and Dr. Perry). file



Diversity Training Teaching Module

Bezrukova, K., Spell, C.S. and Dhillon, S. (2012). Diversity Training. PTC Awards and Reception Academy of Management Meetings. Boston, MA.

Notable Information: a finalist for the 2012 Academy of Management International Online Teaching Resource Library video competition Academy Streaming


Diversity Training Video (13 min): Download

Diversity Training (Stereotypes only, 5 min) Video: Download


Can you tell the difference between a peaceful Sikh priest and an Al-Qaeda terrorist? How about the difference between a Roman Catholic priest and Ku Klux Klan members? What does this have to do with managing diversity in the workplace? This video gets people to think about not judging a ‘book’ by its ‘cover’ but taking the time to learn about people at your work. It shows that benefits of doing this are enormous for both individuals and organizations. The video introduces the topics of workforce diversity, stereotyping, and diversity training. As part of the video a viewer is invited to take a stereotyping quiz that covers religion, race, and cultural symbols and illustrates how easy it is to misjudge people by only considering what one can see. We next ask how can organizations manage diversity better? What do management scholars say about this? Featuring a commentary by Chester Spell, a Rutgers University professor and a co-author of forthcoming AMLE paper on diversity training, we discuss design elements of effective diversity training programs. From the practitioner view, Sean Higgins, Sr. HR Business Partner affiliated with the Children's Hospital of Philadelphia, discusses how our research finds its way into organizations. He offers insights about the impact of this research in healthcare, one of the most diverse industries. Highlighting companies such as Cirque du Soliel, Google, METs, and Cityside Financial Services where diverse workplaces have been successfully managed, we illustrate good diversity training practices that we discuss in our research.

Teaching Notes: Download

Suggested Readings:

Bezrukova, K., Jehn. K., and Spell, C.S. (2012). Reviewing diversity training :Where we have been and where we should go. Academy of Management Learning and Education, 11(2), 207-227. Paper

Sloan Diversity Research Project

Jehn, K. and Bezrukova, K. (2004). A field study of group diversity, group context, and performance. Journal of Organizational Behavior, 25 (6): 703-729. Paper

Kochan, T., Bezrukova, K., Ely, R., Jackson, S., Joshi, A., Jehn, K., Leonard, J., Levine, D., and Thomas, D. (2003). The effects of diversity on business performance: Report of a feasibility study of the diversity research network. Human Resource Management Journal, 42 (1): 3-21. Paper

Reactions in the Media

Melissa Master. 2004. Limits To Diversity? Few today would argue that diversity is not a good thing, but are we making claims for it that it cannot support? The Conference Board Inc. Paper

Diane Gingold & Associates. 2001. Keeping Your Edge. June 11, 2001 issue of FORTUNE magazine, 143 (12): 199-215. Paper